Privacy Policy for Nutmeg Nurture

Nutmeg Nurture is committed to protecting your privacy. This Privacy Policy explains how our company collects, uses, and discloses information when you use our website or services. Our company is based in the United Kingdom, and we are dedicated to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect several types of information from and about users of our online platform, including:

• Personal Data: Information by which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline. We collect this data when you engage with us, for instance, when placing an order, inquiring about our products or services, subscribing to newsletters, or participating in bespoke recipe development consultations.
• Transactional Data: Details about transactions you carry out through our site and the fulfillment of your orders. This includes financial details related to purchases, though we do not store full payment card details on our servers.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
• Usage Data: Information about how you use our website, products, and services. This may include pages viewed, services accessed, and other browsing actions.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and manage our services, including processing orders for exotic herbs and spices, managing wholesale accounts, and delivering bespoke recipe development services.
• To communicate with you about our products, services, offers, and promotions that we believe may be of interest to you, in accordance with your marketing preferences.
• To improve our website, products, and services, including optimizing user experience and developing new spice blends and offerings.
• To fulfill our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations and regulatory requirements.

3. Data Sharing and Disclosure

We may disclose your personal data to third parties in the following circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions and provide services to us, such as payment processing, shipping and logistics for product delivery, website hosting, data analysis, and marketing assistance. These service providers will have access to your personal information only to perform these functions on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If our company or its assets are acquired by another company, your personal data may be transferred as part of that acquisition.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

4. Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our site. Any transmission of personal data is at your own risk.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to retain your personal data, we will securely delete or anonymize it.

6. Your Data Protection Rights (GDPR)

Under the GDPR, you have certain rights concerning your personal data. These rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.

9. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Nutmeg Nurture
7 Riverview Wharf,
Docklands,
Bristol, BS1 6DZ,
United Kingdom